RETURNS & CANCELLATIONS

WHAT IS YOUR RETURN POLICY?

We accept returnable, unused product back within 30 days of customer receipt! Many of our products are produced-to-order and are non-returnable, so please reach out to see if your order can be taken back. Our returns department will issue an RMA number for you. A restocking fee is applicable, as are freight costs back to our factory. Once the RMA number is issued, product must be received back within 10 business days. Unauthorized returns, refused packages, and damaged or used products will not be credited.

CAN I CANCEL AN ORDER ONCE IT’S BEEN PLACED?

Please reach out to our customer service team to see if we can cancel your order. We strive to product and ship as quickly as possible once an order is received, so we recommend cancellations be requested within 1 business day or sooner. If we have started your order or already shipped it out, the order is not able to be cancelled.

← Back to FAQ