GENERAL INFO
WHERE DO I PURCHASE RISCH PRODUCTS?
Risch menu covers and more are widely available for sale at both major and local Foodservice Equipment and Supplies dealers. If you have a Foodservice supplier that you work with, they likely sell our products. If you are not sure how to find a distributor of Risch products, contact us and we will connect you with a local rep in your area.
If you are a re-seller looking to become a distributor, complete this form and we will get you set up as a registered Risch distributor.
CAN I GET A SAMPLE?
Absolutely! Submit your request to us, and we will get your sample delivered with expedience. Samples are sent for quality and construction purposes. While we do our best to send the item closest to your request, samples are not always in the exact configuration requested. Swatches of all covers offered are available for color and texture verification. Some product samples are billable and non-returnable. You will be notified of billable samples when we receive your request. One free sample per customer of most products are available upon request. However, we do request your UPS, Fed-Ex account number, or payment for transportation charges.
Catalogs and swatches are always available at no charge.
WHAT ARE YOUR STANDARD LEAD TIMES?
Our production lead times vary based on order influx and production capacity. If you need an order quickly, please reach out to our customer service team to receive the current lead time! Please note lead times are only for production and they may be longer if material is not in-stock. Material stock is verified upon order receipt.
HOW MANY COVERS DO I NEED?
It’s a good idea to have extras on hand in order to reduce the frequency of your menu cover re-orders. Covers resist wear and tear when there is an optimal number in circulation for your establishment’s capacity. The lunch hour tends to be the busiest. Be prepared for the rush by making sure you have enough covers to distribute to every customer in your restaurant. Use the handy chart below to help determine how many covers you really need to keep your establishment running optimally.
WHAT IF I WANT A COVER THAT’S NOT ON YOUR WEBSITE?
We specialize in custom! Our quoting specialists can help you design the cover you’re looking for. Please send us an image of what you’re interested in and we’ll let you know if we can produce it for you.